Valid to 31 March 2020
All rates in New Zealand dollars (NZ$) and include GST (sales tax).
Motorhome pick ups and drop offs are available from any of the Pacific Horizon Client Service Centres, located in Auckland, Wellington, and Christchurch.
A $300 location fee may apply for Auckland or Christchurch, for any hires of 20 days or less.
Daily (including weekends) 8.00am - 5.00pm.
Client Service Centres are closed on Christmas Day (25 December)
Note: Clients must be at the Client Service Centre for pick ups & drop offs before 4.30pm.
Where applicable, agents need to allow appropriate time for clients to get from airports, ferry terminals and hotels to meet this requirement.
All Pacific Horizon motorhomes come with comprehensive Insurance cover which insures against recoverable 3rd party accident damage, theft and break-ins (excluding personal belongings). An excess of NZ$4,500 (per incident) applies in the event of any damage to either our vehicle or to 3rd party property. Multiple windscreen and tyre damage is also covered in all policies, as is overhead and under-body damage on the rented motorhome.
A credit card imprint only (no money held or transferred) will be taken on motorhome pick up. The security can be covered by cash, travellers’ cheques in NZD or a credit card (Visa or MasterCard). If the insurance excess and the Vehicle Security Guarantee are covered by credit card, the amount will NOT be debited to your account and will only be done so in case of an accident. We retain the right to hold these details for 28 days after the hire.
INSURANCE EXCESS REDUCTION OPTIONS
Pacific Horizon offers the following options to reduce the excess of NZ$4,500:
EXCLUSIONS TO ALL INSURANCE COVER OPTIONS
Any damage due to misuse or negligence to the motorhome interior and its fittings such as but not limited to roof vents, satellite dishes, locks and catches, outside step, grey waste cap and power cord is excluded from any insurance option.
A credit card imprint is required on all rental agreements (Visa or MasterCard only). The credit card must be valid for 28 days after the end of the hire. In the absence of a credit card, Pacific Horizon requires a cash vehicle security bond of NZ$4,500 (NZ$2,500 if Street Smart Excess Reduction is taken, or NZ$250 if Freedom Plus Excess Reduction is taken). This credit card imprint or cash will be held for 28 days after the return of the motorhome.
NOTE: The hirer is fully liable for any damage to the Pacific Horizon motorhome or third party property if:
The minimum rental period and cost is a 7 day hire. This is extended to a 14 day hire for the travel period of 16 December to 10 January.
Shorter rentals may be accepted entirely at the discretion of Pacific Horizon, but the minimum rental cost applies.
Motorhome rentals are calculated on a per calendar day basis, i.e. day of pick up and drop off is always counted as a full day irrespective of what time the motorhome is collected or dropped off.
Long hire discounts are available for motorhome rentals of greater than 20 days.
A valid full national driver's licence is required. Non-English language national drivers’ licences must be presented in conjunction with an official translation, or a valid international driver’s licence must be shown.
The minimum age to drive a Pacific Horizon motorhome is 21 years.
Minor repairs (when the hirer is not at fault) up to NZ$100 may be made without authorisation and will be reimbursed upon production of an itemised receipt. Amounts above NZ$100 require approval from Pacific Horizon On-Road Care and clients must retain an itemised receipt.
All Pacific Horizon motorhomes must be returned with:
Charges will apply if the motorhome is dropped off at a location other than that which was agreed upon.
A non-refundable deposit equal to 10% of the total cost of hire (with a minimum deposit of NZ$250.00 and a maximum deposit of NZ$1,000.00) is required to confirm a booking. The balance of hire is due 28 days before motorhome pick-up, unless otherwise arranged.
Cancellation fees, charged as of the date of cancellation, are as follows:
If a motorhome is returned early for any reason whatsoever, no refund is available.
Once a booking is confirmed, and paid in full, any changes made that may shorten the hire will not be entitled to a refund.
Changes to dates and/or locations may attract a relocation fee.
If, for reasons beyond our control, the reserved motorhome is not available, Pacific Horizon reserve the right to substitute a comparable or superior motorhome at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.
All charges include 15% GST. All rates and conditions are subject to change in accordance with changes in government taxes.
PLEASE NOTE:
Rates and conditions may be subject to change. Whilst including the same facilities, some motorhomes may have different layouts to those shown. All measurements and volumes shown are approximate. The information provided on the website is subject to change without notice.
Your privacy is very important to us. Accordingly, we have developed the following Privacy principles in order for you to understand how we collect, use, communicate and store personal information.